The Arc Otsego
Celebrating Ability
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Quality Life Planning Services

(formerly Family Services)

"We are hear to listen, answer your questions and find solutions!"

At The Arc Otsego's Quality Life Planning Division, our goal is to assist you to obtain the services, programs and supports that help you to fulfill your needs and achieve your dreams.  We are here to listen, answer your questions and find solutions.  If The Arc Otsego offers what you need, we will identify it.  If another organization has what you need, we will refer you.  If neither exists, we will create what you need.  We can assist with medicaid service coordination, obtaining respite services, skill training assistance, environmental modifications, adaptive technologies and guardianship. In addition, through self-directed services, we can assist you to build the supports and services that meet your unique needs and desires.

YouDirect Self-Directed Services

YouDirect is the name of The Arc Otsego's Self-Directed Services program. Self-directed services are services and supports chosen by an individual or family to meet their particular needs. The individual chooses a mix of services that will work best for them including he particular service, the staff providing supports and the organization. The individual and/or family accepts responsibility for helping to manage their services. The Arc Otsego provides Medicaid Service Coordination, Brokerage and Fiscal Intermediary Services.

Medicaid Service Coordination

Medicaid Service Coordination (MSC) is designed to help individuals with intellectual and other developmental disabilities, experience rich, daily lives. Our Medicaid Service Coordinators are dedicated to promoting choice, individualized services and supports, and individual satisfaction. We work closely with your to create an individualized plan that meets your needs and helps you achieve your dreams.

Learn more about Medicaid Service Coordination

Community Services

Caring for an individual with intellectual and other developmental disabilities can be very difficult and at times, overwhelming.  Community Services which includes respite services and in-home residential habilitation, are designed to give the primary caregiver a break.

Learn more about Community Habilitation Services

Learn more about Respite Services

For more information about in-home Community Services contact:
Terri Graig, Community Services Coordinator

Skill Training Assistance

Environmental modifications

Adaptive Technologies


Guardianship is a planning alternative to ensure continuity of care for a family member who has an intellectual or other developmental disability.  Guardianship is a legal proceeding in the Surrogate's Court which designates a parent, relative, friend, or an organization such as NYSARC, Inc. ( our parent organization) to act on behalf of an individual who has an intellectual disability and is unable to manage personal affairs without assistance.  The NYSARC, Inc. Corporate Guardianship program was established in 1970 and offers a permanent commitment to parents to ensure the continuity of care and protection for the entire life of their family member who has an intellectual disability.

Learn more about Guardianship


The Arc Otsego is a chapter of NYSARC, Inc. and a member of The Arc of The United States
PO Box 490 Oneonta, NY 13820     P: 607.432.8595     F: 607.432.8430